At Yesim, we strive to provide exceptional customer service to ensure that all our clients are satisfied with the services they receive. Our dedicated 24/7 Customer Support Team is always ready to assist you with any inquiries you may have in a quick and efficient manner.
We offer several ways to get in touch with our Customer Support Team, including:
- Email: You can simply email us at support@yesim.app and our agents will respond as quickly as possible.
- Live Chat: You can access our live chat feature from [Log In Screen] or from the [Help Screen] and start a conversation with one of our agents (iOS, Android and yesim.app).
- WhatsApp: You can access the WhatsApp chat feature from the [Login Screen] or from the [Help Screen] in the Yesim app.
In addition, you can upload any screenshots or files that can help us understand your issue better. Our team will take a closer look and provide you with the best possible solution.
After you start a support request you’ll enter into a live chat with one of our support team. In situations where there’s no-one in our support team available or your request requires some further investigation, support chats can be continued over email.
